Elevating Calibration Services

09/11/23

In a world where speed is often number one, there are times when patience and precision prove to be the true hallmarks of exceptional service. In today's fast-paced world, e3 Diagnostics is determined to dedicate the time to offer you the finest service possible.

Here is an in-depth look at the initiatives e3 Diagnostics consistently undertakes to enhance your audiological equipment calibration services experience:

e3 Diagnostics is proud to introduce a centralized, cloud-based system that houses all your device's service records. From certificates to service history and invoices, your valuable information is stored securely and readily accessible for the entire lifespan of your devices. This innovation does not just streamline your administrative processes—it is a testament to e3 Diagnostics' commitment to your convenience.

Minimizing unexpected downtime is crucial to maintaining patient satisfaction and efficiency. e3 Diagnostics has recognized this concern and responded by including detailed equipment condition report summaries in every calibration report. This comprehensive snapshot of your equipment's health empowers you to preemptively address potential issues, mitigating the possibility of unhappy patients and operational disruptions.

Searching for critical calibration documents is now outdated, thanks to e3 Diagnostics' ingenious use of QR codes. Our new QR code stickers grant swift access to calibration certificates and the upcoming calibration due dates for all your equipment. This modernized approach ensures that you stay informed and on schedule without the hassle of manual searching.

Learn More about our NEW QR Code Stickers!

At e3 Diagnostics, the quest for service excellence does not end at the calibration appointment. Our local presence ensures rapid response when you require assistance. With over three decades of experience servicing audiology and balance equipment, you can trust that our certified technicians are at the forefront of their field.

What makes thousands of e3 Diagnostics customers hold unwavering confidence in the accuracy of their device measurements? The answer lies in an array of factors that affirm e3 Diagnostics' commitment to precision and quality:

  • Direct access to the latest firmware and software updates.
  • Calibration services for audiometric devices from various manufacturers.
  • Certified technicians who are consistently trained, and exceptionally qualified.
  • Adherence to ANSI (American National Standards Institute) and manufacturer standards for all calibrations.
  • Test equipment that is calibrated annually.
  • A network of 100+ nationwide technicians who continually share best practices.

At e3 Diagnostics, we believe thoroughness and attention to detail are paramount. As our customer, you reap the benefits of our meticulous approach, ensuring your devices consistently provide accurate measurements. With e3 Diagnostic, precision is never compromised, and our local presence ensures rapid response when you need us.


Want to avoid unnecessary repair appointments, downtime, and unplanned expenses?
Here are two easy DIY tips from our master service technicians to help!


Service Tech Tip: Cleaning Your Audiometer Probe Tip


Troubleshooting Intermittent Sound Loss in your Audiometer’s Headset

With e3 Diagnostics, you and your patients will never miss a beat. Our experts are always based locally, so you can count on us to respond quickly when you need us.

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